Welcome to Mama's Magic Studio! Please read on for important information regarding store policies.
Mama's Magic Studio accepts Paypal and credit cards processed through PayPal. Please note that you do not have to have a Paypal account to use it to process a credit card. Payment due at time of purchase. California residents will be charged 8.25% sales tax with your payment.
Mama's Magic Studio uses the United States Postal Service for shipping, sending first class with delivery confirmation to the United States. Delivery confirmation is included in the cost.
Shipping costs are estimates, and best efforts are made not to knowingly overcharge on shipping. The shipping charge includes some costs for packaging materials. If the actual shipping costs for your order (including packaging materials costs) total to more than $1 over what is charged to you, there will be a refund of the difference to your account.
All items are packaged well to be sure they arrive at your door in pristine condition. Jewelry, bookmarks, and other baubles are packaged in a gift box inside a padded envelope or shipping box.
If your item is a gift and you would like gift wrapping and/or a gift note, please add that option to your order here.
Completed orders ship as soon as possible. Ready made items ship within 2-3 business days, often within 1 business day after payment clears. Custom orders take longer, as described in the listing.
Mama's Magic Studio reserves the right to ship only to a confirmed Paypal address. If your Paypal address is not confirmed, your order may be cancelled or incur a delay as we work out the shipping.
If you are interested in other shipping methods or insurance, or have other questions about shipping, please send an email.
Mama's Magic Studio stands behind the quality of every piece of Handmade Magic. Please email immediately if you have a problem with your order.
Because of their personal nature, earrings cannot be returned if they have been worn.
In the case of other items, if you are not satisfied, you may return them for a full refund, if:
-- you email before returning the item to arrange for return and refund
-- the item is in pristine, unused condition
-- return is shipped within 7 days of delivery
-- buyer pays shipping costs
Shipping costs cannot be refunded. Also, please note that Mama's Magic Studio cannot be responsible for replacing items lost or damaged in the mail when those items are one of a kind. In the case of verified non-delivery for one of a kind items, you will be offered a refund of the cost of the item.
For all concerns or questions regarding returns, please email.